Terms of service
Key takeaways
- Requesting an audit confirms you own the site or are authorized to permit a read-only crawl.
- A standard audit covers up to 500 crawlable pages; larger sites are quoted first.
- Nothing is written to your systems without written approval for that specific change, and every file is backed up.
- No citation, ranking, traffic or revenue outcome is promised, because none can honestly be.
- Liability is limited to the fees paid for the engagement.
Plain-language terms for using this website and for commissioning an audit. Nothing here is legal advice, and nothing here promises a search or answer-engine outcome, because no one can honestly promise one.
Using this website
The content on this site is published for information. It is accurate to the best of our knowledge on the date shown at the top of each page, and this field moves quickly: crawler user-agent strings, edge defaults and snippet directive semantics have all changed materially inside eighteen months. Verify anything critical against the operator's own current documentation before acting on it. We are not liable for decisions taken solely on the basis of what you read here.
Commissioning an audit
- Authorization. By requesting an audit you confirm you own the website or are authorized to permit a read-only crawl of it.
- Scope. A standard audit covers up to 500 crawlable pages. Larger sites are quoted before any work starts.
- Method. The crawl is read-only and rate-limited. We do not log in, submit forms, or attempt to bypass any protection.
- Deliverable. A scored report, a ranked fix plan and the raw data. It is yours to keep and to share.
- Payment. One-time engagements are invoiced on delivery. Subscriptions, when available, bill monthly and can be cancelled at any time for the following period.
Applied fixes
On a fix engagement we generate changes as reviewable diffs. Nothing is written to your systems until you approve that specific change in writing. Every file we modify is backed up first and the backup is given to you. You remain responsible for your own deployment pipeline, your own release process and your own testing. If a change causes a problem, tell us and we will help revert it — but our liability is limited to the fees paid for the engagement.
| We commit to | We do not commit to |
|---|---|
| Running the documented checks and reporting every result honestly, including the ones that make us look unnecessary | Any specific citation, ranking, traffic or revenue outcome |
| Naming the evidence tier behind each recommendation | That an answer engine will behave the same way next quarter |
| Backing up every file before we change it | Responsibility for your deployment pipeline or hosting |
| Telling you when your site does not need the work | Results from work you decline to do |
We commit to telling you when your site does not need the work. An auditor that cannot say that has no way to be believed when it says the opposite.
— AnswerOpen engagement standard
Why is there no guarantee?
Because on-site factors explain a minority of citation variance. Branded mentions correlate roughly three times as strongly with AI visibility as backlinks do, and around 82% of citations are earned media — none of which sits on your website. An auditor promising citations from on-page fixes alone will be falsified by the client's own dashboard. What we can commit to is measurement: the audit is deterministic, so a re-run on an unchanged site returns the same numbers, and any change in the score is a real change in your site.
Third-party names
ChatGPT, Claude, Perplexity, Copilot, Gemini, Google and Bing, and the names of the platforms compared on our pricing page, are the trademarks of their respective owners. AnswerOpen is independent and unaffiliated with any of them. Comparative statements are limited to publicly published pricing and documented behavior at the time of writing.
Questions
Email smhsu11@gmail.com. See also the privacy policy and who is behind this.
Frequently asked questions
Do you guarantee results?
No. On-site factors explain a minority of citation variance, and around 82% of citations are earned media that does not sit on your website. What we commit to is honest, deterministic measurement: a re-run on an unchanged site returns identical numbers.
What is the scope of a standard audit?
Up to 500 crawlable pages, read-only, rate-limited, with no logins and no form submissions. Larger sites are quoted before any work starts.
What happens if an applied fix breaks something?
Every file we modify is backed up first and the backup is given to you, so a revert is available immediately. Tell us and we will help. Our liability is limited to the fees paid for the engagement.
Can I share the report with my client or my developers?
Yes. The report and the raw data are yours to keep and to share, including under an agency white label.
Are the platform names on your pricing page endorsements?
No. Those are the trademarks of their owners, we are unaffiliated with all of them, and our comparison is limited to publicly published pricing and structure at the time of writing.